For Insurance Companies

Claims Management for
Insurance Companies

The DÖLCO claims network offers insurance companies highly trained specialist firms for damage remediation, supported by shared digital claims management software and centralized coordination.

Get in touch +49 7664 / 50559-0
800+
Service points Germany
24/7
Availability
5
Country coverage
45 min
Avg. response time Freiburg

Network

Regional service points — Nationwide claims center

We position multiple service partners per territorial unit to ensure optimal coverage. Whether it is a small individual claim or a major loss event — we bundle our capacities.

The claims center is available 24/7, provides initial consultation, and coordinates quickly with the appropriate service point.

Germany: 800+ service points
Austria: Service points in all federal states
Switzerland: Nationwide coverage
France: Service points available
Luxembourg: Service points available

Specialized Technology

Low-damage. Fast. Documented.

Our philosophy is a low-damage approach to screed insulation layer drying. We preserve floor coverings and have tailored our equipment technology to these methods.

Through innovative process technology, we frequently save high costs during remediation after drying — without any disadvantages for the policyholder.

Your contact person
Timo Karnik
Managing Director
versicherungen@doelco.de

Advantages

Why insurance companies trust DÖLCO

🔇
Very quiet equipment
Minimal disturbance to residents during the drying process — can also be used in occupied properties.
🔬
Low-damage methods
Screed surfaces, tiles, and floor coverings are preserved — significantly lower follow-up costs.
Faster drying
Patented DÖLCO methods dry 30% faster than standard methods. Shorter claim duration.
📊
Seamless documentation
IoT remote monitoring records temperature and humidity without gaps. Legally secure proof for all parties involved.
💡
Energy efficiency
Controllable turbines and intelligent control systems minimize energy consumption — lower operating costs.
🌐
800+ service points
Nationwide coverage throughout Germany, Austria, Switzerland, France, and Luxembourg.

Testimonials

What our customers say

"

Recently had water damage in our granny flat. After our plumber couldn't find the leak, we hired DÖLCO. The technician found the leak with his acoustic device within 45 minutes. The drying and remediation were carried out entirely by DÖLCO and we were very satisfied.

Mario Nachtrab
"

We had DÖLCO for water damage when our basement apartment was flooded in the summer of 2016. Perfect service. In addition to the rapid start of drying work, the subsequently necessary craftsmen were also perfectly coordinated. Thank you for the impeccable work!

Manfred Müller
"

Super fast and competent processing, lots of very good information and great advice.

Dirk Büsch

Contact

Let's talk about a partnership

Timo Karnik will be happy to advise you and present our services and terms.

versicherungen@doelco.de+49 7664 / 50559-0