Register Repair & Return

Company / Name *

Customer number

Contact person *

Street and house number *

Zip code *

City *

Country *

Email *

Phone *

One entry per device, up to 20. The serial number can be found on the type plate.

Please do not send the device until you have received our confirmation – it will specify the destination.

Parcel serviceYou ship it yourselfFreight forwarderYou arrange the freight forwarding yourselfCollection by DÖLCOfreight forwarding items onlyI will drop off the deviceafter our confirmation

I have read the packing instructions: when shipping by freight carrier, I will send devices such as dehumidifiers and insulation drying systems on a disposable or Euro pallet, packed in a carton and strapped to the pallet. *

I acknowledge that if no repair is carried out or the cost estimate is not accepted, DÖLCO GmbH will charge a handling fee of €30.00 per device plus shipping costs and VAT. *

I have read the privacy policy and agree that DÖLCO GmbH may store and process my details in order to handle the repair and contact me about it by telephone or e-mail. *