Emergency & Contact

Water damage --
request help immediately

Every hour counts when dealing with water damage. Contact us now -- by phone 24/7 or via our online form. We will coordinate the nearest DÖLCO system partner for you.

0800 50559 00 -- Call now (toll-free)+49 7664 50559-0✉ info@doelco.de
Mon - Fri: 08:00 AM - 05:00 PM | Emergency hotline 0800: 24/7

Report damage online

Your report goes directly into our damage management system. We will immediately coordinate a DÖLCO system partner in your area.

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First steps

What to do in case of water damage?
The 4 most important immediate measures

01
Turn off the water
Close the main valve immediately to stop the water flow.
02
Switch off the power
In case of flooding: switch off the power in the affected area as a safety precaution.
03
Inform your insurance
Notify your building or contents insurance company immediately.
04
Document
Take photos of the damage before starting any remediation work.

In an emergency: call immediately

0800 50559 00 (toll-free) →+49 7664 50559-0
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