Water Damage Freiburg & South Baden

Water damage?
We are here to help -- 24h / 7 days!

DÖLCO remediates water damage in Freiburg, South Baden, and via over 800 system partners throughout Germany. Measuring. Locating. Drying -- for over 60 years.

Call now: 0800 50559 00Report damage
🕐24h Emergency Service — Damage control center reachable around the clock

Immediate measures

What to do in case of
water damage?

Acting quickly minimizes damage and prevents secondary damage such as mold growth. As a property owner, you have a legal obligation to mitigate damage.

1
Shut off the water supply at the main water valve
2
Switch off electricity at the main breaker (if water is near electrical systems)
3
Remove standing water immediately
4
Move furniture out of the affected areas
5
Document all damage with photos (for the insurance company)
6
Contact DÖLCO -- reachable 24h / 7 days

Common causes

The most common causes
of water damage

›Pipe bursts and leaking pipes
›Defective hoses from washing machines/dishwashers
›Leaking underfloor heating
›Flooding / extinguishing water after a fire
›Seal defects in the building envelope
›Overflowing bathtub
›Leaking flat roof (flat roof leakage)

IMPORTANT

Improper or delayed drying leads to mold growth, which can appear months later and requires significantly more expensive remediation measures.

Our range of services

What DÖLCO does for you in case of
water damage

🔍
Leak detection
Acoustic detection, thermography, gas detectors, endoscopes -- low-destruction damage localization. Incl. flat roof leak detection: tracer gas detection, smoke gas testing, electro-acoustics (FD3).
💧
Water damage drying
Condensation dryers, insulation layer drying systems, infrared heating panels, and wall drying.
📋
Insurance processing
DÖLCO coordinates with your insurance company, prepares expert reports, and obtains approvals.
🔧
Remediation work
Painting, wallpapering, flooring, and tiling work -- everything from a single source.
📱
Remote monitoring
IoT monitoring documents the drying process seamlessly. Legally secure proof for all parties involved.
🌡️
Screed drying
DÖLCO Hermetik push-pull method dries insulation layers non-destructively and quickly.

Flat roof & roof areas

Leaking flat roof?
Flat roof leak detection & localization

A leaking flat roof is often difficult to locate -- the visible moisture in the building can be far from the actual point of entry. DÖLCO uses four proven methods for precise flat roof leak detection without unnecessarily damaging the roof surface.

🧪
Tracer gas detection
A hydrogen/nitrogen mixture is introduced into the structure and precisely located on the surface using gas detectors.
🔬
Smoke gas testing
Visible smoke reliably reveals leaks in the roof waterproofing -- quickly and without damage.
⚡
Electro-acoustics (FD3)
Acoustic method for flat roof leak detection. Alternative to the electrical impulse method -- non-contact and non-destructive.
🌡️
Thermography
Infrared thermal imaging cameras make moisture ingress in the roof structure visible through temperature differences.
Report flat roof leak →

Insurance & processing

We handle the
insurance processing

DÖLCO coordinates with your insurance company, prepares expert reports, and obtains approvals. Through assignment of claims and power of attorney, we handle the entire process for you.

Household contents insurance
Covers damage to personal property caused by the unintended escape of tap water.
Building insurance
Covers structural damage to floors, walls, fitted kitchens, and bathroom fixtures.
Private liability insurance
Covers damage to third-party property caused by water from your apartment.
Natural hazard insurance
Covers flooding and other natural disasters -- important in high-risk areas.

Report damage now

Freiburg, Lörrach, Waldkirch, Emmendingen, Lahr, and all of South Baden.
Over 800 system partners nationwide.

0800 50559 00 (toll-free)Online form

Alternatively: schaden@doelco.de | Office: +49 7664 / 50559-0